As Russell of Hotels, I use a combination of industry expertise, personalized service, and strategic tools to find the best hotels for my clients. Here’s how the process typically works:

1. Understanding Client Needs

• What I Do: I begin by having detailed conversations with my clients to understand their specific needs and preferences. This includes factors such as the group size, event requirements, location preferences, budget, and any unique services or amenities they may require.

• Why It Matters: By fully understanding their needs, I can tailor the search to match exactly what they are looking for, ensuring a perfect fit.

2. Researching and Leveraging Industry Connections

• What I Do: I tap into my extensive network of industry contacts, including hotel sales representatives, CVBs, and DMOs. I have relationships with hotel chains, boutique hotels, and resorts across various locations, which allows me to access special rates, availability, and exclusive offers.

• Why It Matters: This network ensures I have insider knowledge and a broader range of options than what might be available through traditional booking channels.

3. Using Hotel Site Selection Tools and Technology

• What I Do: I utilize specialized tools and technology, such as online booking platforms, CRS (Central Reservation Systems), and other hotel site selection tools. These platforms help me gather accurate and up-to-date information on hotel availability, rates, and amenities.

• Why It Matters: This step ensures efficiency and accuracy, allowing me to quickly generate options for clients and compare different properties to find the best deal.

4. Visiting and Inspecting Properties

• What I Do: I personally visit or conduct virtual site inspections of properties to assess their suitability for my clients. This helps me ensure the quality of the venue and confirm that the property meets the specific needs discussed with the client.

• Why It Matters: Site visits give me firsthand knowledge of the hotel’s condition, staff service, and available facilities, which ensures my clients get exactly what they expect and avoids any potential issues.

5. Presenting Tailored Options and Recommendations

• What I Do: Once I have all the necessary information, I present my clients with a list of tailored hotel options that meet their requirements. I provide detailed recommendations and assist in the decision-making process, factoring in location, amenities, cost, and overall experience.

• Why It Matters: This allows clients to make informed decisions based on expert recommendations, ensuring the hotel is a perfect match for their event or stay.

6. Negotiating and Finalizing the Best Deals

• What I Do: After the client selects their preferred hotel, I negotiate rates, availability, and any additional services (such as room blocks, catering, or event space) on their behalf. I make sure the contract aligns with their needs and budget.

• Why It Matters: My experience allows me to negotiate the best possible rates and terms for my clients, ensuring they get maximum value from their hotel booking.

By leveraging a combination of personalized service, strong industry relationships, cutting-edge technology, and hands-on experience, I am able to find the perfect hotels for my clients, whether they’re booking for business meetings, conferences, group events, or leisure stays.