Russell Of Hotels

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Transparency and Trust: Key Practices for Hotel Site Selection Consultants

1️⃣ Be Transparent About Fees and Commissions

  • Clearly explain all costs, including any commissions you receive from hotel partners, so clients fully understand the financial arrangement. Transparency builds trust and credibility.

2️⃣ Define Your Duties as a Consultant

  • Outline your role and the services you’ll provide, such as conducting market research, negotiating rates, and presenting the best options tailored to the client’s needs.

3️⃣ Centralize Communication Through You

  • Emphasize that as the site selection consultant, you should be the only point of communication with hotel partners until a sales agreement is signed. This avoids confusion and ensures all details are aligned with the client’s goals.

These points will help convey professionalism, streamline processes, and establish you as a trusted advisor in hotel site selection.