20-step cleaning and safety protocol

1. Physical distancing

Implement physical distancing measures throughout the hotel.

2. Increase cleaning and disinfecting

Increase cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items.

3. Air circulation

Improve air circulation processes to increase air quality.

4. Protective barrier

Install protective screens at the front desk.

5. Sanitizing stations

Install alcohol-based hand sanitizing and glove stations near the front entrance and public areas.

6. Disinfect key cards

Provide clean and disinfected key cards upon check-in.

7. Door hangers

Display door hanger with cleaning and disinfecting information.

8. Travel-size hand sanitizer

Provide each guest room with a travel-size hand sanitizer.

9. TV remote

Provide a clean and disinfected TV remote in an individually sealed and protective bag.

10. Linens

Wash all linens at a high temperature for optimal disinfection.

11. Pool and other wellness areas

Provide sanitizer and disinfectant wipes in our fitness and wellness centers.

12. Express check-out

Provide an express check-out process to minimize contact with team members.

13. Methods of payment

Offer cash-free methods of payment.

14. Grab and go

Offer individually packaged and other grab-and-go food options.

15. Bars and restaurants

Space tables apart in restaurants and bars to provide physical distancing.

16. Food safety

Adhere to the strict safety procedures while serving all food and beverages.

17. Minibar

Lock or remove all minibars.

18. Team training

Provide team members with comprehensive hygiene and prevention training program.

19. Team member temperature checks

Administer temperature checks for team members and suppliers, when legally permitted or required.

20. Team member PPE

Provide team members with personal protective equipment.

Reference: Radisson Hotels